Last updated 20 September 2026
These terms cover how we work together. The commercial specifics for your engagement sit in your written proposal, which takes precedence over anything general said here.
Our agreements run on a rolling monthly basis. Either side may end the arrangement with thirty days written notice. There is no minimum term and no exit fee. Work already carried out and the month in notice remain payable.
You own your advertising accounts, analytics properties, search console profiles, website content, code and creative assets produced for you. These are set up in your name at the start of the engagement and full administrative access is never withheld. On termination we hand over cleanly and remove our own access.
Management fees are invoiced monthly in advance and are payable within fourteen days. Advertising budget is paid by you directly to the platform from your own account. We never process your ad spend through our accounts and we do not take a margin on media.
We do not guarantee specific search rankings, traffic volumes, enquiry numbers or revenue. Search engines and advertising platforms change their systems without notice and outcomes depend on factors outside our control, including your market, your offer and your ability to convert enquiries. What we commit to is the agreed scope of work, agreed reporting, and honest assessment of results.
We rely on you for timely access to accounts, timely feedback on work submitted for approval, and accurate information about your business. Where delays on your side hold up delivery, timelines move accordingly.
We treat your commercial information as confidential. We will not name you as a client or publish results from your account without your written permission.
Our liability in connection with the services is limited to the fees paid by you in the three months preceding the claim. Nothing in these terms limits liability for death, personal injury or fraud. These terms are governed by the law of England and Wales.
